Learn how to use Plankton
The Plankton solution offers several product offering streams, each tailored to give you valuable access and insight to your business & communities, growing your brand and community alike in a symbiotic relationship.
Learn how the Plankton platform works with easy-to-watch training videos and PDF user guides.
Training made for you
It’s time to jump in and learn about the Plankton platform!
The training is delivered in video and downloadable PDF user guides to easily learn how you can make the most of our tech tools in your business.
Each course has a quiz at the end of a lesson to ensure you understood what it’s about. Best of all, if you need a quick refresher, just watch the specific video and you’re ready to fly!
Point Of Sale v2
The purpose of this course is to explain the use of the Plankton POS System.
Helpdesk
The Plankton Helpdesk is where you will manage users, transactions, loyalty cards, etc.
Scanning
Learn how to scan tickets using the Plankton ticketing application.
Transactions
The purpose of this section is to explain how to sell tickets using the ticketing app.
Reporting
The reporting function is a real time reporting system for reports, data and more.
Events
Learn how to create, edit or view events. Ticket types, prices, dates and rules are set here.
Frontend - Plankton
Learn about Plankton. You can watch a walk-through of Plankton’s frontend.
User Management
Learn how to add users, edit details and manage events linked to your users.
Communication
This function is used to invite guests, send complimentary tickets and communication.
Become an Expert
The Plankton tools enable you to perform your work in the most effective way possible. The training makes it easy to understand the systems and will assist you in becoming an expert in getting the job done!
Learn by Doing
We train you on the live system, so you can confidently jump right in and try out what you learnt in the lessons.
Nothing beats experience, and we will make sure you are well versed in the Plankton tools so that you can get more done in less time!
Build your Skills
By using the Plankton system you will be growing your own skills to make the most of your career.
Most courses on the platform includes a quiz where you test your skills immediately after you’ve learnt them. This will give you a good idea of your skill level. Let’s get training!
Achieve your Goals
It is important to keep your company goals in mind. Your productivity will directly contribute towards reaching the goals to make the business a success.
We are focussed on your goals and achieving them through streamlined systems and tools. Make the most of the Plankton system by learning how it works and what it can do for you and your business.
“My entire team was using Plankton by the end of the first day!”
Plankton has developed exceptional technology to assist SANParks with their day-to-day tasks and streamlining the business processes. The importance of integrated, well-planned tools ensure that the SANParks team can focus on their customers and getting the job done more effectively.
John Smith, Cape Point National Park
FAQ
Frequently asked questions about the Plankton application.
Find answers to general questions that we receive from our clients. The training videos and these frequently asked questions will answer most of your queries.
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Video Training
Most lessons are in the form of a short video that explains how the specific tool works. These videos can be accessed via your dashboard.
PDF User Guides
Every course includes a downloadable PDF user guide to easily refer to the specific tool you’re using, which works well with the videos.